If it looks odd or the file size is 0 or growing, Spiceworks may not be finished backing up yet. By default, it’s in C:/Program Files (x86)/Spiceworks/backup. Locate the backup zip file on the server. Note that once you do this export, any new tickets or updates that come into Spiceworks will not be imported into LanSweeper. It may take several minutes for the backup to complete. Click Backup Now and note the Backup Location folder. Exporting from Spiceworksįirst open Spiceworks and go to Settings > Global Settings > Backup Configuration. It may be possible to run the Help Desk Export from the cloud version, install the on premises version of Spiceworks, import the JSON file, then follow this tutorial from there. Note: In this tutorial we are dealing with the on premises version of Spiceworks not the cloud version. Now I have a Powershell script that can do much of that work for you. I previously wrote how an article on how to Migrate from Spiceworks Tickets to Lansweeper using ODBC, Excel, and manual labor.
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